Ratings & Reviews

Overall Rating

5(248 reviews)99.2% of customers recommend this property

Rating Per Category


Resident Reviews

I work nights, need means to send notice via web submitted by Daniel T. - |Recommended: YesI don't operate during normal business hours, work nights, and you have a website, so it would be great if your website could accept a letter from me, or even a fax number. Just an idea. It would be helpful to many I believe. I need to give 30 days notice asap.
response from property -Thank you for your feedback. You can reach our office via email at Landsend@trinity-pm.com; if received after hours, we will respond the next business day. We are happy to provide the notice to vacate form to you via email as well.
Biggest downside is the Washer/Dryer!submitted by Lisa F. - |Recommended: YesThis complex has a beautiful ocean view and off leash beach access, amazing staff, and great pet policy that allows larger dogs and cats. The community is friendly and it's overall a pretty peaceful place to live. The online portal is convenient and maintenance requests are addressed in a timely manner. However, the in-unit washer/dryer (which we were excited to have in-unit and not just on site) doesn't ever seem to dry despite the maintenance we have had on it. Also, the apartments are overpriced for the amount of space you get.
response from property -Thank you for your feedback. The dryers are self-venting which in comparison to standard dryers, do take longer. The community does also offer 24 hour laundry rooms for those times faster drying times are needed. Please notify a member of our team if you have any additional questions or concerns.
Great place to live. Perfect location to everything you need. Awesome office staff. Quick maintenance response. safe. pet friendly.submitted by Tina A. - |Recommended: YesI like there are always someone available to help you at the office. Maintenance are quick to respond, and always keeping up the property. It's great having the beach right there. Pretty much everything you need is in walking distance. Property is kept clean and safe. I rated poor for Noise, only because my upstairs neighbor has no courtesy to not stomp up the stair and all over her apartment. Runs her washer and vacuums at 1030pm, and her dog whimpers the whole time when she is gone. As for the other neighbors are great and I never hear anyone else, or there pets.
response from property -Thank you for taking the time to share your feedback with us. We are pleased to hear that our service has helped you enjoy your stay with us. If there are any excessive noise issues you wish to report, please stop by our office and let us know, so we may take the necessary actions to help remedy the issue. We are happy to be of service.
I love it here highly recommendedsubmitted by Jason R. - |Recommended: YesIts like living at a resort in a way. Its quiet, the ocean is there, the people are nice
response from property -Thank you for your review. We strive to provide a community that our residents can be proud to call home. We hope we continue to meet your expectations.
Perfect apartment for an ideal introductory pacific coast living arrangementsubmitted by Benjamin S. - |Recommended: YesPeaceful, quiet, relaxing
response from property -Thank you for your review. We are pleased to hear that we have had an excellent first impression on you. Coastal living truly is a special living arrangement and we are pleased we can help you enjoy this peaceful environment. We hope you continue to enjoy all we have to offer at Lands End.
Lands End is the place to be.submitted by Cale S. - |Recommended: YesIts like living in a beach side resort within walking distance of all major amenities and a short drive from the city.
response from property -Thank you for your review. As a property management company, we pride ourselves on resident satisfaction. We hope that our amenities and location continue to meet your needs.
Amazing. Expensive. Worth it.submitted by Patrick R. - |Recommended: YesMy wife and I moved in to Land's End about one year ago and instantly fell in love with it. It's hard to even know where to begin... The Staff: I have never had a bad experience with the Land's End staff. Always helpful and professional. It was awesome that they were able to remember my name even after months of no contact. The maintenance crew was very good about taking care of business quickly and efficiently. 99% of the time, they came on the same day of the request and fixed the problem right then. The Apartments: We lived in a studio. The space wasn't that big but suited our needs well enough. We had new carpet installed before we moved in and new paint. It was also very clean. We lived on the top floor so I can't attest to noise above us, but we very rarely heard anything to the sides or below us; good neighbors or good walls. The Grounds: The grounds are constantly being maintained and cleaned. I don't ever remember seeing trash drifting around outside nor in the parking garage. If you have a dog or just like walking on the beach, it's a five minute or less walk away. If you live close enough, you can also hear the waves crashing at night. Parking: If you have one car, parking in the garage is great. It provides great protection from the elements. Neighborhood: SAFE. I never felt like I was in any danger in the surrounding area. I would also see Pacifica PD patrolling the area constantly. There are also a lot of convenient places near by like a Safeway, farmers market, the serramonte mall, and great sea food places near Linda Mar. General: It is expensive but worth it if you can afford it. The only real complaint I have about this place doesn't change with any community living area. If you like to recycle properly for example, just be ready to shake your head. Some of the other residents will throw recycling in the trash, trash in the recycling, and whole large boxes in the recycling bins, preventing anyone else from using them. This experience was everything I could have asked for and more. Wish we could stay! Thank you Land's End!
response from property -Thank you for your review. We are pleased to hear that you enjoyed your stay here at Lands End and wish you luck in your search for the ideal home. We will use your feedback to help benefit current and future residents. If we can ever be of service to you again in the future, please don't hesitate to call or stop by for a visit.
Amazing views and location, Lands End is a great place to call home. submitted by Pablo E. - |Recommended: YesVery nice.
response from property -Thank you for your review. We are pleased to hear that our location and views have helped you enjoy your stay with us. We hope we continue to meet your expectations.
Great views, SF accessible, crappy apartmentssubmitted by Daniel G. - |Recommended: YesGenerally positive. The semi-private, leash-free beach is a great addition. The apartments themselves aren't the nicest. The bathrooms are small and remind me of my college dorm room. The closets are terrible and falling off the tracks. The in-unit washer-dryers are barely usable.
response from property -Thank you for your constructive feedback. We will use your review to help us make improvements to our community. Please notify a member of our team if we can ever be of additional service.
Nice people beautiful viewsubmitted by David H. - |Recommended: Yeslike living on a resort
response from property -We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
Greatsubmitted by Brooke K. - |Recommended: Yesnice, peaceful, beautiful
response from property -We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
A friendly and quiet community in one of the most beautiful spots in the world.submitted by Courtney S. - |Recommended: YesI have at least one moment every day where I feel an urgent need to run and grab my camera because what I am looking at is so incredibly beautiful. After living here 6 months I have learned not to worry about the camera and just to pause and take the beauty in.
response from property -Thank you for sharing these kind words about our community. We hope you continue to enjoy the picturesque views and reliable service that Lands End has to offer.
Palace by the sea!submitted by Lisa M. - |Recommended: Yessafe and cozy community. Very dog friendly providing dog waste disposal stations. Over all this is a nice place to live with easy access to the ocean. There are only 4 exceptions I have that probably go with apartment living. 1) Neighbors are fairly quiet with the exception of one lady who chronically nags her roommates so loudly with her windows and doors open that the rest of us end up closing our own in attempts to drown her out which was unfortunate during summer because the breeze was awesome! 2) There are neighbors that allow their dog to wander up close to the fencing of my patio where their dog then lingers and barks thru the fencing antagonizing my dog who responds in kind because her home is being threatened. 3) Visitor parking is a nightmare.4) various remodeling projects around the complex are unfinished and without a solid time frame as to when they will be completed (most notably the wall of my bedroom lacks siding and insulation during winter time) give the place a chaotic feel that wasn't present when I first moved in. I'm holding out hope that eventually someone in charge will get the place back to normal.
response from property -Thank you for your feedback. With our location being right at the water's edge and amongst other apartment communities, we understand that extra parking may be a challenge at times. There are 22 uncovered guest spaces throughout the community and street parking right outside spanning within a very short walking distance. One of the perks of apartment living is having on-site management who can facilitate a resolution for the noise and pet issues you have mentioned. Please contact our office directly so we can get all of the information necessary to address your problem. Any one of our office staff members can assist you. We sincerely appreciate your patience while we make improvements throughout the community. As with any project, sometimes the work needed turns out to be more extensive than the original work that was planned, like in the case of stucco repairs and replacements. While it is taking longer than we hoped because of this and due to the changing weather conditions, it will soon be completed. If you have any more questions, please contact our office directly at 650-355-3400 so we may better address your concerns.
Great area to live with a welcoming communitysubmitted by David W. - |Recommended: YesIt's been a very positive experience. Waking up to the sound of the ocean every morning is amazing! The staff is very courteous and do all that they can to accommodate you. Lands End really feels like a true community!
response from property -Thank you for taking the time to share these kind words about our community. We are pleased to hear that our on-site team has provided you with an exceptional living experience. We hope you continue to enjoy your residency with us.
Overall, a good community submitted by Rodil H. - |Recommended: YesComfortable, and Reasonable, throughout the many years, it has been positive
response from property -Thank you for your review. We are pleased to hear that you have enjoyed your time as a member of our community. We hope we continue to meet your expectations.