Ratings & Reviews

Overall Rating

5(224 reviews)99.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Nice people beautiful viewsubmitted by David H. - |Recommended: Yeslike living on a resort
response from property -We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
Greatsubmitted by Brooke K. - |Recommended: Yesnice, peaceful, beautiful
response from property -We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
A friendly and quiet community in one of the most beautiful spots in the world.submitted by Courtney S. - |Recommended: YesI have at least one moment every day where I feel an urgent need to run and grab my camera because what I am looking at is so incredibly beautiful. After living here 6 months I have learned not to worry about the camera and just to pause and take the beauty in.
response from property -Thank you for sharing these kind words about our community. We hope you continue to enjoy the picturesque views and reliable service that Lands End has to offer.
Palace by the sea!submitted by Lisa M. - |Recommended: Yessafe and cozy community. Very dog friendly providing dog waste disposal stations. Over all this is a nice place to live with easy access to the ocean. There are only 4 exceptions I have that probably go with apartment living. 1) Neighbors are fairly quiet with the exception of one lady who chronically nags her roommates so loudly with her windows and doors open that the rest of us end up closing our own in attempts to drown her out which was unfortunate during summer because the breeze was awesome! 2) There are neighbors that allow their dog to wander up close to the fencing of my patio where their dog then lingers and barks thru the fencing antagonizing my dog who responds in kind because her home is being threatened. 3) Visitor parking is a nightmare.4) various remodeling projects around the complex are unfinished and without a solid time frame as to when they will be completed (most notably the wall of my bedroom lacks siding and insulation during winter time) give the place a chaotic feel that wasn't present when I first moved in. I'm holding out hope that eventually someone in charge will get the place back to normal.
response from property -Thank you for your feedback. With our location being right at the water's edge and amongst other apartment communities, we understand that extra parking may be a challenge at times. There are 22 uncovered guest spaces throughout the community and street parking right outside spanning within a very short walking distance. One of the perks of apartment living is having on-site management who can facilitate a resolution for the noise and pet issues you have mentioned. Please contact our office directly so we can get all of the information necessary to address your problem. Any one of our office staff members can assist you. We sincerely appreciate your patience while we make improvements throughout the community. As with any project, sometimes the work needed turns out to be more extensive than the original work that was planned, like in the case of stucco repairs and replacements. While it is taking longer than we hoped because of this and due to the changing weather conditions, it will soon be completed. If you have any more questions, please contact our office directly at 650-355-3400 so we may better address your concerns.
Great area to live with a welcoming communitysubmitted by David W. - |Recommended: YesIt's been a very positive experience. Waking up to the sound of the ocean every morning is amazing! The staff is very courteous and do all that they can to accommodate you. Lands End really feels like a true community!
response from property -Thank you for taking the time to share these kind words about our community. We are pleased to hear that our on-site team has provided you with an exceptional living experience. We hope you continue to enjoy your residency with us.
Overall, a good community submitted by Rodil H. - |Recommended: YesComfortable, and Reasonable, throughout the many years, it has been positive
response from property -Thank you for your review. We are pleased to hear that you have enjoyed your time as a member of our community. We hope we continue to meet your expectations.
Lands End is beautiful. I really enjoy it here.submitted by Amy C. - |Recommended: YesIt's very quiet here, which I love. The staff has been awesome as well. A little pricey, but worth the pennies.
response from property -Thank you for your review. We appreciate resident feedback as we are always trying to add value to each residents' experience with us. If there is ever anything we can do enhance your experience, please let a member of our team know. We are here to be of service.
Incredible, picturesque view; friendly neighbourssubmitted by Malabhiya (. - |Recommended: Yescoupled with a professional, friendly mangement.
response from property -Thank you for sharing these kind words about our community. We are pleased to hear that you have enjoyed your stay with us. We hope we continue to meet your expectations.
Great ocean front living but I can hear my upstairs neighbor all the time!submitted by Debarshi D. - |Recommended: YesCan hear my upstairs neighbor all the time!
response from property -Thank you for bringing your concerns to our attention. If you are experiencing issues regarding noise, please contact us directly at 650-355-3400 or landsend@trinity-pm.com so we may look into the situation further. We look forward to speaking with you and being of service to you.
I love it so far. submitted by Karen L. - |Recommended: YesYes.
response from property -We are pleased to hear that your experience with us has been positive thus far. If you are ever in need of assistance or have suggestions of how we may enhance your experience with us, please contact us at 650-355-3400 or landsend@trinity-pm.com. We are happy to be of service.
A clean and convenient community with beautiful scenerysubmitted by Angus R. - |Recommended: YesGreat views Well designed and appointed apartments Good amenities (common room, gym, laundry) Helpful and friendly staff
response from property -Our number one priority is to provide our residents with high quality service and amenities and feedback such as yours helps us assess how effective we are in reaching our goals. Thank you for the kind words. We hope we continue to provide you with an exceptional place to call home.
A great place to livesubmitted by Robert P. - |Recommended: YesQuiet, well maintained, wonderful view and climate.
response from property -We are pleased to hear that you are enjoying your time as a member of our community. We hope we continue to provide you with an exceptional place to call home.
Excellentsubmitted by Cheralyn A. - |Recommended: YesGreat place to live.Very dog friendly, peacful. Good service.
response from property -We are pleased to hear that our service and amenities have made Lands End an exceptional place for you to call home. Resident satisfaction is our number one priority and hearing from our residents helps us assess our strengths and weaknesses. Thank you for your feedback.
Great environment and staffsubmitted by Robert P. - |Recommended: YesLand's End has best quality of living I have found in the Bay Area!
response from property -We appreciate you taking the time to review our community. We take pride in building a community based on quality service and amenities. Thank you for letting us know how we're doing!
I love living at Land's End.submitted by Russell H. - |Recommended: YesI'd tell them that if you have an ocean-view apartment, it's truly serene living here; that for the most part neighbors are friendly and respectful; that management does it's best given the complexities of working with such a large complex; and that they better love dogs and be forgiving of the one lady who doesn't clean up after who two large ones--or prevent them from barking, loudly, at everything.
response from property -Thank you for your review and for bringing these concerns to our attention. Constructive feedback is instrumental in our ongoing mission of resident satisfaction. If you ever have any concerns you'd like to discuss, please contact us at 650-355-3400 or landsend@trinity-pm.com. We are happy to be of service!