Ratings & Reviews

Overall Rating

5(224 reviews)99.1% of customers recommend this property

Rating Per Category


Resident Reviews

Great views and dog friendlysubmitted by Wade B. - |Recommended: YesBeautiful.
response from property -Thank you for your review. We hope that you continue to enjoy your stay with us.
Well managed by friendly staffsubmitted by Erik T. - |Recommended: YesQuiet property, well maintain buildings and grounds. I enjoy coming home to the seaside where I can just walk down to the beach below or enjoy the relaxing on my balcony overlooking the sea.
response from property -Thank you for your review. Our community offers breathtaking ocean views and many of our residents find this to be one of their favorite features while residing here at Lands End. We hope that you continue to enjoy all that our community has to offer.
Wonderful and well maintained !!submitted by Cynthia M. - |Recommended: YesA dream come true !!
response from property -Thank you for your review. We are happy to hear that you are enjoying your time as a member of the Lands End community. We hope that we continue to meet your expectations.
Maintenance response could be improvedsubmitted by Julie M. - |Recommended: NoI like the location of the complex. The ocean views are awesome, but maintenance requests should be responded to in a timely manner, especially ones where safety of the residents matters.
response from property -Thank you for bringing your concerns to our attention. If you have any items that are in need of an inspection, please contact us at 650-355-3400. We are here to be of service and address any concerns you have to your satisfaction.
Peaceful and quietsubmitted by Denise B. - |Recommended: YesPeaceful and quiet.
response from property -Thank you for your review. We are pleased to hear that you have been enjoying your time at Land's End. We hope that you continue to enjoy our peaceful community.
I love living by the ocean!submitted by Kristin R. - |Recommended: YesVery good amenities, pet friendly, nice neighbors, and management is responsive. Conveniently located with essential shops in walking distance. I can imagine living here for a very long time.
response from property -Thank you for sharing these kind words about our community. We are pleased to hear that are enjoying your stay here at Land's End. Our management team strives to provide each resident with exceptional service and amenities and our location is one that is rivaled by very few communities. We hope you continue to enjoy your living experience with us.
I work nights, need means to send notice via web submitted by Daniel T. - |Recommended: YesI don't operate during normal business hours, work nights, and you have a website, so it would be great if your website could accept a letter from me, or even a fax number. Just an idea. It would be helpful to many I believe. I need to give 30 days notice asap.
response from property -Thank you for your feedback. You can reach our office via email at Landsend@trinity-pm.com; if received after hours, we will respond the next business day. We are happy to provide the notice to vacate form to you via email as well.
Biggest downside is the Washer/Dryer!submitted by Lisa F. - |Recommended: YesThis complex has a beautiful ocean view and off leash beach access, amazing staff, and great pet policy that allows larger dogs and cats. The community is friendly and it's overall a pretty peaceful place to live. The online portal is convenient and maintenance requests are addressed in a timely manner. However, the in-unit washer/dryer (which we were excited to have in-unit and not just on site) doesn't ever seem to dry despite the maintenance we have had on it. Also, the apartments are overpriced for the amount of space you get.
response from property -Thank you for your feedback. The dryers are self-venting which in comparison to standard dryers, do take longer. The community does also offer 24 hour laundry rooms for those times faster drying times are needed. Please notify a member of our team if you have any additional questions or concerns.
Great place to live. Perfect location to everything you need. Awesome office staff. Quick maintenance response. safe. pet friendly.submitted by Tina A. - |Recommended: YesI like there are always someone available to help you at the office. Maintenance are quick to respond, and always keeping up the property. It's great having the beach right there. Pretty much everything you need is in walking distance. Property is kept clean and safe. I rated poor for Noise, only because my upstairs neighbor has no courtesy to not stomp up the stair and all over her apartment. Runs her washer and vacuums at 1030pm, and her dog whimpers the whole time when she is gone. As for the other neighbors are great and I never hear anyone else, or there pets.
response from property -Thank you for taking the time to share your feedback with us. We are pleased to hear that our service has helped you enjoy your stay with us. If there are any excessive noise issues you wish to report, please stop by our office and let us know, so we may take the necessary actions to help remedy the issue. We are happy to be of service.
I love it here highly recommendedsubmitted by Jason R. - |Recommended: YesIts like living at a resort in a way. Its quiet, the ocean is there, the people are nice
response from property -Thank you for your review. We strive to provide a community that our residents can be proud to call home. We hope we continue to meet your expectations.
Perfect apartment for an ideal introductory pacific coast living arrangementsubmitted by Benjamin S. - |Recommended: YesPeaceful, quiet, relaxing
response from property -Thank you for your review. We are pleased to hear that we have had an excellent first impression on you. Coastal living truly is a special living arrangement and we are pleased we can help you enjoy this peaceful environment. We hope you continue to enjoy all we have to offer at Lands End.
Lands End is the place to be.submitted by Cale S. - |Recommended: YesIts like living in a beach side resort within walking distance of all major amenities and a short drive from the city.
response from property -Thank you for your review. As a property management company, we pride ourselves on resident satisfaction. We hope that our amenities and location continue to meet your needs.
Amazing. Expensive. Worth it.submitted by Patrick R. - |Recommended: YesMy wife and I moved in to Land's End about one year ago and instantly fell in love with it. It's hard to even know where to begin... The Staff: I have never had a bad experience with the Land's End staff. Always helpful and professional. It was awesome that they were able to remember my name even after months of no contact. The maintenance crew was very good about taking care of business quickly and efficiently. 99% of the time, they came on the same day of the request and fixed the problem right then. The Apartments: We lived in a studio. The space wasn't that big but suited our needs well enough. We had new carpet installed before we moved in and new paint. It was also very clean. We lived on the top floor so I can't attest to noise above us, but we very rarely heard anything to the sides or below us; good neighbors or good walls. The Grounds: The grounds are constantly being maintained and cleaned. I don't ever remember seeing trash drifting around outside nor in the parking garage. If you have a dog or just like walking on the beach, it's a five minute or less walk away. If you live close enough, you can also hear the waves crashing at night. Parking: If you have one car, parking in the garage is great. It provides great protection from the elements. Neighborhood: SAFE. I never felt like I was in any danger in the surrounding area. I would also see Pacifica PD patrolling the area constantly. There are also a lot of convenient places near by like a Safeway, farmers market, the serramonte mall, and great sea food places near Linda Mar. General: It is expensive but worth it if you can afford it. The only real complaint I have about this place doesn't change with any community living area. If you like to recycle properly for example, just be ready to shake your head. Some of the other residents will throw recycling in the trash, trash in the recycling, and whole large boxes in the recycling bins, preventing anyone else from using them. This experience was everything I could have asked for and more. Wish we could stay! Thank you Land's End!
response from property -Thank you for your review. We are pleased to hear that you enjoyed your stay here at Lands End and wish you luck in your search for the ideal home. We will use your feedback to help benefit current and future residents. If we can ever be of service to you again in the future, please don't hesitate to call or stop by for a visit.
Amazing views and location, Lands End is a great place to call home. submitted by Pablo E. - |Recommended: YesVery nice.
response from property -Thank you for your review. We are pleased to hear that our location and views have helped you enjoy your stay with us. We hope we continue to meet your expectations.
Great views, SF accessible, crappy apartmentssubmitted by Daniel G. - |Recommended: YesGenerally positive. The semi-private, leash-free beach is a great addition. The apartments themselves aren't the nicest. The bathrooms are small and remind me of my college dorm room. The closets are terrible and falling off the tracks. The in-unit washer-dryers are barely usable.
response from property -Thank you for your constructive feedback. We will use your review to help us make improvements to our community. Please notify a member of our team if we can ever be of additional service.