Ratings & Reviews

Overall Rating

5(214 reviews)99.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Lands End is a beautiful community filled with great tenants and the grounds are kept very clean. Everyone is pleasant and the staff is excellent. Maintenance is unbelievable and always willing to help.submitted by Gina R. - |Recommended: YesI love to live at Lands End! You are practically living at the Ocean.
response from property -Thank you for taking the time to share these kind words about our community. Our main goal as a property management team is to provide an exceptional place for our residents to call home. We hope that we continue to meet your expectations.
Affordable and convenientsubmitted by Richard C. - |Recommended: YesThe proximity from the beach can t be beat
response from property -Thank you for your review. We are pleased to hear that our location has helped you have an exceptional living experience.
Very peaceful and wonderful place to live. submitted by Naomi I. - |Recommended: YesQuiet and peaceful..!!!
response from property -Thank you for your review. We hope that we continue to provide you with a peaceful community experience.
Personable staff, friendly, and politesubmitted by Timothy H. - |Recommended: Yesvery convenient and enjoyable
response from property -Thank you for taking the time to share these kind words. We hope that you continue to enjoy your time as a member of our community.
The guy in 252 was smoking this morning, sharing his cigarette smoke with all his neighbors, outside, on his balcony. MMMMMmmmm, love that cigarette smoke!submitted by Jerry D. - |Recommended: YesSmokey...
response from property -Thank you for bringing this concern to our attention. Our on-site team will investigate this issue further. If this issue persists, please notify a member of our team.
Great views and dog friendlysubmitted by Wade B. - |Recommended: YesBeautiful.
response from property -Thank you for your review. We hope that you continue to enjoy your stay with us.
Well managed by friendly staffsubmitted by Erik T. - |Recommended: YesQuiet property, well maintain buildings and grounds. I enjoy coming home to the seaside where I can just walk down to the beach below or enjoy the relaxing on my balcony overlooking the sea.
response from property -Thank you for your review. Our community offers breathtaking ocean views and many of our residents find this to be one of their favorite features while residing here at Lands End. We hope that you continue to enjoy all that our community has to offer.
Wonderful and well maintained !!submitted by Cynthia M. - |Recommended: YesA dream come true !!
response from property -Thank you for your review. We are happy to hear that you are enjoying your time as a member of the Lands End community. We hope that we continue to meet your expectations.
Maintenance response could be improvedsubmitted by Julie M. - |Recommended: NoI like the location of the complex. The ocean views are awesome, but maintenance requests should be responded to in a timely manner, especially ones where safety of the residents matters.
response from property -Thank you for bringing your concerns to our attention. If you have any items that are in need of an inspection, please contact us at 650-355-3400. We are here to be of service and address any concerns you have to your satisfaction.
Peaceful and quietsubmitted by Denise B. - |Recommended: YesPeaceful and quiet.
response from property -Thank you for your review. We are pleased to hear that you have been enjoying your time at Land's End. We hope that you continue to enjoy our peaceful community.
I love living by the ocean!submitted by Kristin R. - |Recommended: YesVery good amenities, pet friendly, nice neighbors, and management is responsive. Conveniently located with essential shops in walking distance. I can imagine living here for a very long time.
response from property -Thank you for sharing these kind words about our community. We are pleased to hear that are enjoying your stay here at Land's End. Our management team strives to provide each resident with exceptional service and amenities and our location is one that is rivaled by very few communities. We hope you continue to enjoy your living experience with us.
I work nights, need means to send notice via web submitted by Daniel T. - |Recommended: YesI don't operate during normal business hours, work nights, and you have a website, so it would be great if your website could accept a letter from me, or even a fax number. Just an idea. It would be helpful to many I believe. I need to give 30 days notice asap.
response from property -Thank you for your feedback. You can reach our office via email at Landsend@trinity-pm.com; if received after hours, we will respond the next business day. We are happy to provide the notice to vacate form to you via email as well.
Biggest downside is the Washer/Dryer!submitted by Lisa F. - |Recommended: YesThis complex has a beautiful ocean view and off leash beach access, amazing staff, and great pet policy that allows larger dogs and cats. The community is friendly and it's overall a pretty peaceful place to live. The online portal is convenient and maintenance requests are addressed in a timely manner. However, the in-unit washer/dryer (which we were excited to have in-unit and not just on site) doesn't ever seem to dry despite the maintenance we have had on it. Also, the apartments are overpriced for the amount of space you get.
response from property -Thank you for your feedback. The dryers are self-venting which in comparison to standard dryers, do take longer. The community does also offer 24 hour laundry rooms for those times faster drying times are needed. Please notify a member of our team if you have any additional questions or concerns.
Great place to live. Perfect location to everything you need. Awesome office staff. Quick maintenance response. safe. pet friendly.submitted by Tina A. - |Recommended: YesI like there are always someone available to help you at the office. Maintenance are quick to respond, and always keeping up the property. It's great having the beach right there. Pretty much everything you need is in walking distance. Property is kept clean and safe. I rated poor for Noise, only because my upstairs neighbor has no courtesy to not stomp up the stair and all over her apartment. Runs her washer and vacuums at 1030pm, and her dog whimpers the whole time when she is gone. As for the other neighbors are great and I never hear anyone else, or there pets.
response from property -Thank you for taking the time to share your feedback with us. We are pleased to hear that our service has helped you enjoy your stay with us. If there are any excessive noise issues you wish to report, please stop by our office and let us know, so we may take the necessary actions to help remedy the issue. We are happy to be of service.
I love it here highly recommendedsubmitted by Jason R. - |Recommended: YesIts like living at a resort in a way. Its quiet, the ocean is there, the people are nice
response from property -Thank you for your review. We strive to provide a community that our residents can be proud to call home. We hope we continue to meet your expectations.